Refund and Returns Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Clearance Items, 14k Gold Jewelry cannot be returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account or credit card again.There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] .
Only regular priced items may be refunded. Sale items cannot be refunded.
If you wish to exchange an item, please follow the return instructions below. Damaged or Defective items will be replaced at no charge
To return your product, you should mail your product to:
Attn: Returns Dept
32 Peerless St Cranston, RI 02910 USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Please include the following information for proper processing:
- Full name and address
- Order number
- Item(s) being returned
- Reason for Return:
- Exchange or Refund:
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you receive a damaged item, please contact us within 48 hours. Please email or text us photos with description of what is damaged. We will replace at no charge
Contact us at [email protected] for questions related to refunds and returns.
Call or Text: 401-308-3448